They’re available to preorder now.
  • shawwnzy@lemmy.world
    51·
    3 months ago

    I had a good experience with their customer service.

    My Kobo bricked a few days after the warranty expired (it’s possible I broke it installing koreader improperly or something) and they replaced it no problem.

    Took a few weeks but I was happy they replaced it at all.

    • steal_your_face@lemmy.mlEnglish
      3·
      3 months ago

      I’m glad you did! I ordered a device from them and wanted to return it and it took multiple chats over multiple days (maybe weeks?) to get it done. Was quite a headache.