I like the touch screen ordering systems, but thats probably just because im autistic and find human interaction tough :p Im glad its an option, but it shouldnt be the only one for accessibility reasons.

I actually went to a mcdonalds that did this. It was overall way more slow and annoying. I would be willing to make that concession if knew that it was something to worked towards a better future for humans, but all its means is that someone is getting fired under capitalism. Also it failed to understand if I wanted sauce and just referred me to someone actually working.